Shipping Info

Shipping: We will ship to just about anywhere! Most orders are processed and shipped within 24 hours of receipt. Some specialized tools, equipment or books may take up to 10 days to ship. Orders received before 12 noon will be processed that same day. Orders received after 12 noon will not ship until the following day. We ship primarily by FEDEX Ground. Fedex Ground Shipping costs are normally $7.50 per item and an additional $1 per item thereafter to a maximum of $20 per order (US 48 states only). Next Day and Second Day Air shipments are priced at a premium.


International Shipping: Before we can process your order, please read the following International shipping policy statement:

International Shipping Policy (non US Military) Unfortunately, Service & Supply has been the target of international credit card fraud and we have made some changes to protect credit card owners and ourselves. All people placing International orders must fax a copy of their billing statement if you are first time customer. It needs to include the credit card# and your billing address. Sorry, we cannot send international orders to addresses other than the billing address. We need to receive your fax within 24 hours of your online order. All orders received without the faxed documentation will be cancelled in 48 hours. FAX in USA 502-762-0067. After receiving your fax, we will email you the shipping options and costs. After we receive your approval of the shipping costs we will ship your order. It can take up to 4 working days to verify the billing address and up to two weeks to deliver. Any orders over $500 must be paid by wire transfer. Once funds are deposited, we will ship your merchandise. Please note that you will be liable for any customs or duty charges and if the shipment is refused, you will also be responsible for paying for the return freight- no exceptions.